![]() Under normal conditions, your PitPat can use the satellite signals it receives to calculate your dog’s position to within just a few metres, and sometimes even better than that! It’ll certainly always get you close enough to your dog that you’ll be able to see them or call to them. ![]() Satellite visibility can also be affected by buildings or other dense cover, and sometimes by severe weather. The satellites move around the sky so that more or fewer of them might be “visible” at any one time. Your PitPat Dog GPS Tracker calculates your dog’s location by listening to the signals from satellites orbiting 12,000 miles above the earth. You are responsible for making sure that your phone can connect to the internet as normal while you are roaming, and for any charges that your own network operator makes for your phone’s data usage. There will be places (often more rural or wild locations) where no coverage is available and you won’t be able to track your dog when they are in those places.Īlso, the network and coverage that your PitPat GPS device itself requires to connect back to us at PitPat HQ is different from the network and coverage that your own smartphone uses to connect to the internet. Please note though that even in these countries, just like in your home country, coverage is not necessarily universal. That means yes, you can track your dog if they are in any of the above countries. Your PitPat device will track your dog and report their location to us when they are in any country where there is IoT coverage and where we have roaming agreements in place to allow you to use your PitPat device (at no charge to you). PitPat GPS Dog Tracker relies on the advanced Internet of Things (IoT) communication technologies that are being deployed internationally by mobile network operators like Vodafone, O2, T-Mobile, AT&T and many others. Yes, but not necessarily everywhere at present. We’ll even send you a pre-paid envelope so it won’t cost you a thing! Unfortunately, we can’t tell you in advance where those areas might be, because mobile/cellular operators are improving their networks all the time.ĭon’t forget that if PitPat GPS doesn’t work for you, you can return it for a full refund anytime up to 21 days. These special networks are run mobile/cellular operators, and your PitPat can use either of them automatically, depending on which signal is better at the time.īetween them, these two networks have good coverage, but just like your phone’s network, there can be small areas of poor signal where your PitPat may struggle to send information to us. To do that, your PitPat uses ground-based mobile technologies called LTE-M and NB-IoT. HOWEVER, your PitPat then needs to transmit the location information back to us at PitPat HQ so that we can send it via the internet to your phone and you can see your dog on the map in our app. It’s just like navigating by the stars, but with satellites. Provided your dog is not indoors or under very dense cover, their PitPat should be able to receive the satellite signals and work out your dog’s location from them. PitPat GPS determines your dog’s location by listening to satellite signals that are detectable out-of-doors anywhere in the world (the G in GPS is Global). Provided you live in the UK or the USA, almost certainly “yes” but in some cases “it depends”.
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